Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, our flexible return policy ensures a smooth process for exchanges or refunds.
Initiate Your Request
Contact our customer service team or visit your local Leon's showroom within 7 days of delivery to start the return or exchange process.
Prepare Item for Inspection
Ensure the furniture or appliance is in its original, showroom condition and keep all original packaging and manuals ready for our team.
Schedule Pickup or Drop-off
Coordinate a convenient time for our delivery team to collect the item, or bring smaller accessories directly back to the store location.
Receive Your Refund
Once the item is inspected and approved, we will process your refund to the original payment method, minus any applicable delivery and restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing